spTicket - A Joomla! component for osTicket

spTicket is an online Joomla Support Ticket System Component or Extension. It integrates Joomla! and the osTicket platform

Live Site:    www.soft-php.com

Demo Site:  spTicket Demo

spTicket integrates Joomla! (compatible with Joomla! 3.x, 4.x and 5.x) and the osTicket v1.7  & 1.8.3 Stable  platform. It allows for displaying osTicket v1.7 & 1.8.3 Stable content within the Joomla! component-area but also ships with Joomla! modules..It is a standalone help desk Joomla component.Although it is a fully standalone Joomla component,it can be used as a Joomla osTicket bridge.

spTicket seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

Package Includes

• spTicket 1.8.4.1 package for osTicket 1.8.3
• spTicket 1.8.4.1 upgrade package
  
• Older versions of spTicket for osTicket 1.6.x and 1.7.x

Features

• Easy installer using joomla Extensions menu(No need ftp to upload files for fresh installation)
• Works with Jquery,Mootools,Prototype(No conflict mode)
• Works with most of the joomla templates.
• Manage osTicket configuration and osTicket users from Joomla admin panel
• Ships with Joomla! modules
• osTicket interface displays into native Joomla! content
• Web and Email Suppport
• Auto Response
• Canned Replies
• Internal Notes
• Help Topics
• Alerts and Notices
• Role-based Access
• Assign & Transfer Tickets
• Joomla Title,Description(SEO)
• Knowledge Base/FAQ in Frontend
• No encoding loader needed
• Integrated with joomla login(front end only)
• My tickets joomla module
• No iframe
• Unlimited Installation in unlimited Domains
• GNU/GPL license http://www.gnu.org/copyleft/gpl.html

Minimum requirements

• Joomla! 3.x , 4.x and 5.x
• PHP version >=5.3
• MySQLi extension for PHP
• PHP-module CURL active
• PHP-module SimpleXML active
• PHP-module JSON active

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