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Frequently Asked Questions

Update using Joomla! update system
1. Go to jCart admin panel,Find a button named "Options" at the top-right or top-left corner.Click on it. See in Preferences Tab
2. Provide your Upgrade Package Download ID(You will get it from here http://extensions.soft-php.com/account/download.html ) and Order Email address(you will get it from your Account Information in http://extensions.soft-php.com) there and save.
3. Now logout from Joomla and login again and browse jCart dashboard.Restart the browser.
4. Now you can update jCart using Joomla! update system from Joomla Admin Panel Top Menu->Extensions->Manage->Update

Manual Update
Download again jCart Upgrade Package zip file from http://extensions.soft-php.com/account/download.html
Unzip it . Within this unzipped upgrade package,you will find a README.txt file.
Follow the instructions mentioned in the README.txt file.

If your subscription period is expired then you need to buy jCart upgrade package again.
You can buy upgrade package from here http://extensions.soft-php.com/jcart-upgrade-package.html